• Tyler City Employees Credit Union is committed to making available financial products and services that will enable members to meet their financial needs and reach their financial goals. Protecting personal information and using it in a manner consistent with member expectation is a high priority for Tyler City Employees.

    Members have a responsibility to safeguard their financial information. To ensure that they can rely upon the quality of products and services we make available, we stand behind the following privacy statements:

    Our credit union will collect only the personal information that is necessary to conduct business. That means just what is necessary to provide competitive financial products and services—no more.

    Our credit union will protect personal information. Our credit union will maintain strong security controls to ensure that member information in our files and computer is protected. Where appropriate, we will use security coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect members confidentiality.

    Members have access to their information. Members have the opportunity to review their information and make necessary changes to ensure that our records are complete and accurate.

    Our credit union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other businesses to offer a broader array of products and services.

    Our credit union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members' economic well-being. Under no circumstances will we authorize these firms to charge a member's account without express consent, and we will not sell member information to telemarketing firms.

    Our credit union will offer a choice in how member information is used. Any member of our credit union may elect to keep their information from being shared with our business partners. We will inform members on how to exercise their choice, and we will take all reasonable steps to make sure requests are followed. At least once a year, we will remind all members of their right to choose.

FACTS

 WHAT DOES TYLER CITY EMPLOYEES CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

Why?

 Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

 The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and Chex Systems
  • Account Balances and Payment History
  • Credit History and Credit Score
When you are no longer our customer, we continue to share your information as described in this notice.

How?

 All financial companies need to share members personal information to run their everyday business. In the section below, we list the reasons financial companies can share their Members personal information; the reasons Tyler City Employees Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Tyler City Employees Credit Union share?

Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes—
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes—
information about your transactions and experiences

No

No

For our affiliates’ everyday business purposes—
information about your creditworthiness

No

No

For nonaffiliates to market to you

No

We don't share
Who we are
Who is providing this notice? Tyler City Employees Credit Union
What we do
How does Tyler City Employees Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Tyler City Employees Credit Union collect my personal information? We collect your personal information, for example, when you
  • Open account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Tyler City Employees Credit Union has no affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Nonaffiliates we share with can include companies such as insurance agents and mortgage brokers. However, we do not share your contact information, including mobile phone numbers and SMS consent, with third parties or affiliates for marketing or promotional purposes.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include insurance agents and mortgage brokers
 

SMS/Text Messaging Terms & Conditions

Section Terms & Conditions
Overview & Opt-In By providing us with your mobile number and opting-in, you give Tyler City Employees Credit Union permission to send you account-related text messages, like payment reminders and notifications, in conjunction with the services you have requested.
Message Expectations After opting in to receive SMS notifications, you may receive messages including, but not limited to, account alerts, fraud alerts, appointment notifications, follow-ups, and reminders.
How to Opt-Out You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
How to Get Help If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by contacting us at 903-592-8012.
Carrier Liability Carriers are not liable for delayed or undelivered messages.
Rates & Frequency As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.